Terms and Conditions

Acceptance of these terms

By accessing or using the Telecel Group website, you agree to be bound by these Terms and Conditions.
If you do not agree to these Terms and Conditions, you should not use the website.

Who we are

This website is operated Telecel Group, registered under the laws of Mauritius with company number
145454 and having its registered office at 5A Wellington Street, Rose-Hill, Mauritius.

References in these Terms and Conditions to “Telecel”, “we”, “us” or “our” in these terms mean
Telecel Group unless stated otherwise.

Permitted use

You may use this website for lawful informational and business purposes only. You agree not to misuse
the website, interfere with its normal operation, attempt unauthorised access to any part of the
website or its systems, or use the website in a way that could damage Telecel, other users, or the
integrity or security of our systems.

This website is intended for business users only and is not directed at consumers acting outside their
trade, business, or profession.

Information only and separate service contracts

This website is provided for general informational purposes and describes Telecel, its capabilities
and areas of service. Content on the website does not, by itself, create any customer, supplier,
reseller, carrier, interconnect, wholesale, CPaaS, enterprise or other contractual relationship.

Any supply of services, technical commitments, service levels, implementation obligations, commercial
terms, compliance obligations, or support commitments will be governed solely by a separate written
agreement duly executed by the relevant Telecel entity and the relevant customer or partner.

Nothing on this website constitutes an offer, quotation, or legal, regulatory, technical, or
professional advice.

No technical or commercial reliance

While we aim to ensure the information on this website is accurate and up to date, service descriptions,
coverage references, product examples, case studies, partner references, route information, technical
capabilities, regulatory references and market statements are provided at a general level and may
change from time to time.

Such information should not be relied upon as a promise or representation of availability, suitability,
interoperability, service performance, or regulatory clearance in any specific market or use case.
All website content is provided “as is”, without warranties of any kind, whether express or implied,
to the fullest extent permitted by applicable law.

Intellectual property and third-party references

Unless otherwise stated, the website and all associated content, including text, graphics, logos,
service descriptions, documents, diagrams, images, media, design elements and software-related
materials, are owned by Telecel, its licensors or relevant third parties.

Limited viewing, downloading and printing of such content is permitted solely for non-commercial, internal business evaluation purposes. Any copying, redistribution, republication, commercial exploitation, reverse engineering, or creation of derivative materials is prohibited without prior written consent, except to the extent permitted by mandatory law.

References on the website to customers, partners, networks, vendors, or third-party services do not, of themselves, constitute endorsement, affiliation, sponsorship, or approval, except where expressly
stated.

All rights not expressly granted under these Terms and Conditions are reserved by Telecel.

Availability, third-party dependence and prohibited conduct

We may update, suspend, restrict, or withdraw the website, or any part of it, at any time.

Certain functionality or content on the website may rely on third party platforms or services.
Telecel has no control over, and assumes no responsibility for, the availability, accuracy, or compliance of such third party services.

You must not probe, scan, or test the vulnerability of the website or any related systems; introduce malware, scrape or harvest content or contact data in an abusive or automated manner; submit misleading or bad-faith business enquiries; or use the website in breach of applicable laws, regulations, sanctions, export-control restrictions, or intellectual property rights.

Users must not use the website or any information made available through it in violation of applicable trade sanctions, export control laws, or embargo restrictions.

Liability

To the fullest extent permitted by law, Telecel excludes liability for any indirect, incidental, consequential, special or business losses arising out of or in connection with the use of, inability to use, or reliance on the website.

Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Privacy, governing law and contact

Use of personal data collected through the website is governed by the applicable Privacy and Cookies Notice.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the
website shall be governed by the laws of England and Wales. The courts of England and Wales shall have
exclusive jurisdiction, without prejudice to any mandatory consumer protection or data protection laws
applicable in the jurisdiction where the user is located.

Severability and no waiver

If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining
provisions shall remain in full force and effect.

Any failure or delay by Telecel to exercise a right or remedy under these Terms and Conditions shall
not constitute a waiver of that right or remedy.

Changes to these Terms and Conditions

We may update these Terms and Conditions from time to time to reflect legal, regulatory, operational,
or technological changes. The most recent version will always be available on this page. Continued use
of the website after any changes take effect constitutes acceptance of any updated Terms and Conditions.

Contact

If you have any questions regarding these terms, please contact us.