Accessibility Statement

Our commitment

Telecel is committed to making the Telecel Group website accessible and usable for as many people as possible, including people with disabilities and those who rely on assistive technologies. We recognise digital accessibility as an ongoing responsibility and are committed to continuously improving the accessibility, usability and clarity of our online content over time.
We aim to ensure that all users can access information on our website in a clear, consistent, and usable manner, regardless of their abilities or the technologies they use.

Measures we are taking

We are taking steps to improve accessibility across the website, including:

  • improving semantic page structure and heading hierarchy;
  • providing alternative text for meaningful images;
  • reviewing colour contrast, focus visibility and keyboard navigation;
  • improving form labelling, link clarity and reading order; and
  • reviewing downloadable documents and embedded content where practical.

Accessibility is considered as part of ongoing website design, development, and content updates.

Known limitations

We are aware that some parts of the website may not yet fully meet accessibility standards. This may include for example older documents, embedded third-party content, maps, legacy media or functionality provided by third-party platforms outside our direct control.
We are actively working to identify and address these areas over time and to improve accessibility where reasonably feasible.

Scope of this statement

This Accessibility Statement applies to content published directly on the Telecel Global website. While we seek to ensure a consistent level of accessibility, certain third party content, integrations, or platforms may not fully conform to accessibility standards and may be governed by the accessibility practices of those third parties.

Assessment and review

Accessibility has been reviewed through a combination of manual review and automated testing, taking into account common accessibility requirements and user needs. Reviews are carried out periodically as part of ongoing website maintenance and improvement.

Feedback and contact

If you experience difficulty accessing any part of the website, require information in an alternative format, or wish to report an accessibility issue, please contact us.

Review Status

This statement was last reviewed on April 27th 2026.